OPTIMISE 1ST LEVEL SUPPORT

Ticket system with the SALUS App Suite

classix / Solutions / Ticket system with the SALUS App Suite

User satisfaction included

SALUS has a special, very simple and logical app for all those who want to report a problem or simply ask a question to your customer service.

Another app has been developed especially for customer service. Here you can quickly decide on priorities and possible solutions.

In this way, each user group only sees exactly the information and functionality they need at the moment.

Another, simple mechanism for uploading documents ensures the exchange of information between ticket trigger and ticket processor.

Advantages at a glance

For the management

User satisfaction
The ease of use and the adaptability of the apps to your needs will inspire your customers and your customer service equally.

For the operating business

Transparency
Your customer service has a full overview of the number and status of tickets. The document history shows exactly how each incident is processed and communicated with the ticket trigger.

For the IT

Simplicity
Simple operation and administration.

Integrity
Data exchange with upstream or downstream systems is easily possible via various interface formats.

Expandability
Functionally expandable at will through development based on the CyberEnterprise business OS.

Use your tools, where and how you want.

Regardless of the end device or operating system, you can use your application from anywhere. All you need is a standard browser and a network connection.

Prices

SALUS on premise
_{Buying license}

1,04720€⁽¹⁾

price per concurrent user
one time

only one session (client) is possible per Concurrent User License
All indicated prices are final prices including VAT.
Net prices: (1) 880.00€ | (2) 149.60€

SALUS on premise
_{Monthly lease}

2954€^*

price per concurrent user and month
for annual payment in advance

only one session (client) is possible per Concurrent User License
All indicated prices are final prices including VAT.
* Net price: 24.82€ | Minimum term 3 years

SALUS classix.cloud
_{Monthly lease SaaS}

9975€^*