Ticket system with SALUS

Increase customer satisfaction with transparent and efficient customer service.

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User satisfaction included

SALUS has a special app that is very easy and logical to use for anyone who wants to report a problem or simply ask your customer service team a question.

Another app has been developed specifically for customer service. Here, priority and possible solutions can be decided quickly.

This means that each user group only sees the information and functionality that they currently need.

Another simple mechanism for uploading documents ensures the exchange of information between the ticket initiator and the ticket processor.

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Use SALUS - where and how you want.

Regardless of the end device or operating system, you can use SALUS from anywhere. All you need is a standard browser and a network connection.

The benefits you gain with SALUS

How does SALUS use the AppsWarehouse database, and which parts of it does it use?

Enables completely separate data rooms, roles and workflows for complex corporate structures and enhances organisational clarity within heterogeneous organisations.

Company calendar with financial period control

Integrates financial years, periods and operational calendars directly into operational processes and enables precise, time-sensitive decision-making in day-to-day business operations.

Document history with multi-stage process tracking

Displays all predecessor, successor and status documents in a structured manner and provides complete transparency across the entire lifecycle of a process.

Two separate applications for ticket rolls

Separates trigger and support functions into specialised apps, thereby reducing operational complexity for different user groups in day-to-day operations

Intuitive user interfaces for all roles

It offers clearly structured screens and straightforward navigation, which reduce the need for training and make day-to-day work easier for all user groups.

Transparent tracking of processes through every stage

Enables processes to be traced at any time and improves decision-making by providing a clear overview of all relevant process information.

Structured communication within processes

Centralises notes, documents and status updates within the ticket, boosting the efficiency of collaboration between teams and partners.

A single platform for all company data

Brings together tickets, users, clients and calendars in a centralised environment and reduces the integration workload across the organisation.

Future-proof architecture for growing demands

Scales to accommodate increasing data volumes and more complex processes, and supports sustainable digitalisation without system limitations.

Any questions about SALUS?

  • Can financial years, periods and operating calendars be managed directly within the system using SALUS?
  • Does SALUS provide a complete document history for each transaction?
  • Can internal and external users work with individual roles?
  • Are there separate apps for ticket creators and support staff?
  • Can documents and notes be attached directly to tickets?
  • How does SALUS use the AppsWarehouse database, and which parts of it does it use?

Prices

Option 1

SALUS classix.cloud
Monthly lease SaaS

10115€

Net price: 85.00€

price per concurrent user and month
for annual payment in advance

only one session (client) is possible per Concurrent User License
All indicated prices are final prices including VAT.
Minimum term 3 years

Option 2

SALUS on premise
Buying license

1,07433€

Net price: 903.00€

price per concurrent user
one time

only one session (client) is possible per Concurrent User License
All indicated prices are final prices including VAT.
* Net price update service: 153.51€

Christine Garbers
Sales Manager
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Ich freue mich darauf,
Sie kennenzulernen!